Artificial Intelligence to Fuel Predictive and Customer-Centric Retail Eco-system In 2011, Gartner Customer 360 Summit Report predicted that by 2020, 85% of customer-enterprise interaction will be managed without any human involvement. With the advent of [...]
Emerging Last Mile Delivery Trends: Battle of the Drones! As online shopping and eCommerce grows, so does the demand that comes with it for improved customer experience, whether it’s about more secure payment options, or [...]
Alibaba Enters Southeast Asia: eCommerce is Not the Only Market to Be Impacted Post their blockbuster entrance in Southeast Asia in 2016, Alibaba is slowly expanding their operations in four major countries in the region, [...]
The Future of eCommerce is Up-close and Personal Today, more than ever, "Personalization" in eCommerce has become a crucial point of discussion for the industry experts worldwide. And, it is not without reason! A research [...]
Tips & Tricks for Reducing Cart Abandonment Rates for eCommerce Businesses One of the scariest nightmares for an eCommerce business is cart abandonment today. With 69.23% average cart abandonment rate, online retailers are desperate to [...]
Facebook Live: The Perfect Tool to Maximize Engagement and Drive Sales Ever since Facebook has launched Facebook Live, the live streaming feature that lets users stream live videos right from their mobile device, retailers all over [...]
Thailand E-Commerce Market: What to Expect in 2017 With 42.7% of total population being active internet users (in 2016), the scope of e-commerce industry in Thailand is nothing but lucrative. While the market is still [...]
Top 5 Trends of Indonesian E-commerce Industry in 2017 Indonesia is one of the most intriguing e-commerce market in entire Southeast Asia today. While on one hand, the country is poised to become the third [...]
Is E-Commerce Moving Towards Brand.com: The Why and How of Brand.com Phenomena The last few years have been an exciting time for e-commerce industry. With more and more brands starting to sell online, the traditional [...]
Autonomous Retails: The Future of Retail Has Arrived Internet of Things (IoT) is no longer a buzzword, especially when it comes to retail industry! In the past few years, research and innovation in this sector [...]